Q: What is Bonus?
A: Bonus refers to Flipster Bonus points.
Q: What should I do to qualify for Bonus?
A: To qualify for Bonus, please refer to the Promotions page for information on all ongoing campaigns and events as well as participation eligibility.
Q: Why am I not getting my Bonus?
A: There could be several reasons you have yet to receive the Bonus. For further assistance, please get in touch with us via live chat or Service Request Form.
Q: What can I use my Bonus for?
A: Bonus is expressed in USDT and can be used as Initial Margin for trading. However, Bonus cannot be used as payment for funding fees, converted to other currencies or withdrawn from the Flipster wallet.
Q: Is there an additional benefit for my Bonus for Flipster VIP users?
A: As a Flipster VIP user, you get to enjoy an additional exclusive VIP perk to convert Bonus into your USDT wallet balance at a 1:1 ratio.
Q: Will Bonus be used to offset my Realized P&L (Profit and Loss)?
A: Realised P&L losses will be applied to the Flipster Bonus balance before the USDT wallet balance. Hence, Flipster Bonus can be used to directly offset your trading loss.
This means that P&L losses from trading will first subtract from your Flipster Bonus balance.
Q: Under what circumstance will I lose my Flipster Bonus?
A: Please note that the Flipster Bonus will be removed from the user's account if the trading volume for the preceding 15 days did not exceed 10x the total USDT value of the Flipster Bonus.
Q: How often will the removal of Flipster Bonus occur if trading volume criteria are not met?
A: The determination of the removal of Flipster Bonus will occur daily at 00:05 UTC.
Q: How do I calculate my trading volume?
A: Your trading volume is calculated based on the preceding 15 days total trade volume. Please note that the first calculation will start on 18 June 2024 00:05 UTC and with subsequent calculation performed daily at 00:05 UTC.
Below shows an example of how the trading volume is calculated:
Assuming that Trader A has an existing Flipster Bonus amount of 500 USDT. According to the new Bonus system, the preceding 15 days total trade volume needs to be at least 5000 USDT (500 USDT * 10) to retain the Flipster Bonus.
Daily Trading Volume Calculation: Your trading volume is calculated daily based on your trading activities. Assuming that Trader A has a daily trading volume for the past 15 days as follows:
Day 1: Y1 USDT
Day 2: Y2 USDT
...
Day 15: Y15 USDT
Total 15-Day Trading Volume = Y1 + Y2 + ... + Y15 USDT
Assuming that today is Day 16, the calculation of the preceding 15 days total trade volume will be from Day 2 to Day 16.
Assuming that today is Day 17, the calculation of the preceding 15 days total trade volume will be from Day 3 to Day 17.
According to the above example:
If the preceding 15 days total trade volume ≥ 5000 USDT, the Flipster Bonus will be retained.
If the preceding 15 days total trade volume < 5000 USDT, the Flipster Bonus will be removed from the account.
If additional 100 Flipster bonus is credited on Day 2, the preceding 15 days total trade volume ≥ 6000 USDT, the Flipster Bonus will be retained.
If additional 100 Flipster bonus is credited on Day 2, the preceding 15 days total trade volume < 6000 USDT, the Flipster Bonus will be removed from the account.
Please note:
- If additional Flipster Bonus is credited, the minimum total trade volume required will also be increased accordingly.
- If additional Flipster Bonus is credited, the expiration date of the entire Flipster bonus will be extended by 15 days from the time of crediting.