Q: What is Order Restriction?
A: Order Restriction is a safety feature that limits trading during periods of high risk. When active, you may only place reduce-only orders, meaning you may close or reduce your positions, but not open new ones.
Q: Why does Order Restriction happen?
A: It is triggered automatically if the system detects the below, including but not limited to:
- Very large positions or trading volume.
- Abnormal activity on a specific trading pair.
- Other conditions that may create a higher risk.
Do note that the above are subject to change based on evolving market conditions.
Q: How long will Order Restriction last?
A: The restriction thresholds are dynamically calculated and end automatically when market and account conditions stabilize.
We reserve the right to modify these thresholds without prior notice to adapt to changing market conditions.
Q: Can I remove the restriction?
A: No. It is fully automated to ensure fairness and will be lifted once risk levels return to normal.
Q: What can I do during Order Restriction?
A: You are:
- Able to close or reduce existing positions.
- Not able to open new positions or increase exposure.
Q: Will I know if my account is under restriction?
A: Yes. A message will appear in the trading interface if Order Restriction is applied.