Fee Voucher
Q: What is a Fee Voucher?
A: A Fee Voucher is a non-withdrawable reward that covers trading fees up to a fixed limit during a set validity period. It helps reduce trading costs but cannot be withdrawn, transferred, or used as trading margin.
Q: What fees does a Fee Voucher cover?
A: It covers trading fees from regular trading only. It does not cover fees from copy trading, funding fees, or any other charges.
Q: Which trading pairs are supported?
A: Fee vouchers apply only to USDT-quoted trading pairs on supported products.
USD1-quoted pairs are not supported.
Example:
User A trades ETHUSDT → the fee voucher can be used.
User B trades a USD1 pair → the fee voucher will not apply.
Q: Which products support Fee Vouchers?
A: Fee vouchers can be used on:
- Perpetual Swap Trading
The exact scope depends on the individual voucher, but these are the standard supported products.
Q: Which position and margin modes are supported?
A: Fee vouchers support:
- Position modes: One-way mode only
- Margin mode: Both isolated and cross margin
Trades placed in multi-position mode will not use the voucher.
Q: Does the Fee Voucher need to be activated?
A: Yes. The user must activate the voucher before it can be used.
Only trades executed after activation are eligible.
Example:
User A receives a 10 USDT voucher but forgets to activate it and trades 5 USDT in fees → the user pays the full 5 USDT.
After activation, future eligible trades will start using the voucher.
Q: When exactly is the voucher applied?
A: The voucher is applied at the moment an order is executed, not when it is placed.
Example:
User B places a limit order before activating the voucher. The order executes after activation → the fee voucher will apply because the trade was executed after voucher activation.
Q: How are fees deducted when a Fee Voucher is active?
A: Fees are deducted in this order:
Fee Voucher → USDT Trading Bonus → User’s own balance
The system always uses an active fee voucher first.
Example:
User A has a 10 USDT fee voucher and pays a 3 USDT trading fee → the voucher balance becomes 7 USDT.
If the next fee is 8 USDT → 7 USDT is covered by the voucher, and the remaining 1 USDT is deducted from the USDT Trading Bonus or the user’s own funds.
Q: Can a user have more than one Fee Voucher?
A: Yes, a user can hold multiple vouchers, but only one can be used at a time.
If several vouchers are activated, they are used in the order they were activated. The earliest activated voucher is consumed first.
Example:
User A activates a 15 USDT voucher, then later activates a 20 USDT voucher.
If the user pays 18 USDT in fees:
- The first voucher covers 15 USDT
- The second voucher covers 3 USDT
- 17 USDT remains in the second voucher
Q: What happens when the voucher limit is fully used?
A: Once the total fee coverage amount is reached, the voucher becomes Fully Used and will no longer apply to future trades.
Q: What happens if the voucher expires?
A: If the voucher expires before being fully used, any remaining balance is forfeited and cannot be restored.
Example:
User B has 4 USDT remaining on a voucher when it expires → that 4 USDT is lost.
Q: Can a Fee Voucher be used together with other rewards?
A: Yes. If both a Fee Voucher and USDT Trading Bonus are available, the Fee Voucher is used first, followed by the USDT Trading Bonus.
Q: Why was a fee not covered even though a voucher is available?
A: Common reasons include:
- The voucher was not activated
- The trade was on a USD1-quoted pair
- The trade used multi-position mode instead of one-way mode
- The voucher had already been fully used or expired
Q: Does trading with a Fee Voucher affect my rebates, VIP tier, or campaign trading volume?
A: Yes. Only the portion of trading fees paid with the user’s own funds will count toward rebate programs, VIP tier qualification, and campaign trading volume.
- Fees paid fully by the user → 100% of trading volume counts
- Fees split between fee voucher and user funds → trading volume counted proportionally
- Fees paid fully by fee voucher → 0% of trading volume counts
Example: If a trade’s trading fee is 50% covered by a Fee Voucher and 50% paid by the user, then only 50% of that trade’s trading volume will be eligible.
Q: Where can a user see their Fee Vouchers?
A: All vouchers can be viewed in:
Reward Hub → Fee Voucher
This section shows the voucher amount, remaining coverage, validity period, and current status, such as Active, Fully Used, or Expired.