Dear Flipstars,
Following a recent security incident in the industry, we are seeing an increase in phishing and scam attempts impersonating exchanges, regulators and customer support.
To keep your account safe, please note the following:
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Avoid unexpected links and attachments
Do not click links or open attachments in emails or messages you were not expecting, even if they look official.
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Never share your OTPs, passwords or login credentials
Flipster will never ask for your OTP, password or other login credentials by email, phone or text message.
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Ignore OTP or login notifications you did not initiate
If you receive one, disregard it and do not act on it. Change your password and review your account activity.
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Rely only on official channels
Access your account only through our official website and app. If you are unsure whether a message is genuine, contact our official support team directly.
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Enhance your account security
Enable two-factor authentication, use a strong and unique password, and review your logged-in devices regularly. For step-by-step instructions, please refer to our Security Guide: [How to Enhance the Security of Your Flipster Account]
If you believe your account may have been compromised, please contact our support team immediately: [official support link]
Best Regards,
Team Flipster
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