Flipster VIP Program
Q: How can I be eligible to participate in the program?
A: Participant must complete the identity verification process in order to participate in the program.
Q: What do I need to achieve in order to earn the VIP status?
A: The user will need to have a trade volume with value greater than or equal to 5,000,000 USDT within a 15 days period.
Q: What do I need to take note for this program?
A: Please note on the following:
- Last 15 days total trade volume is calculated daily at 00:00 UTC and calculation may take up to 30 minutes.
- VIP Status has an expiry date of 7 days from the moment that it is awarded.
- Please note however that VIP Status refreshes as long as trade volume with value greater than or equal to 5,000,000 USDT within a 15 days period is maintained.
Q: Am I eligible for any rebate when I achieve the VIP status?
A: Participants are eligible for a rebate in the form of Flipster Bonus on weekly trading volume.
Please note on the following:
- Rebates are calculated weekly once VIP Status is awarded
- Commission is calculated as 0.1 bps of contributed trading volume
Q: When will I receive my reward?
A: Participants eligible for the campaign rewards will receive it directly into their Flipster accounts within 7 days of system snapshot. Please note that the system snapshot will be taken every Monday at 00:00 UTC.
Q: Why is the bonus received missing from the account?
A: Please note that the expiry date for bonus is 3 days from the moment it is credited to your account. However, please note that this expiry date is refreshed if you engage in perpetual swap trading activities or if there is a change in the balance of your bonus.
Please refer to the Bonus FAQ for more information.
Q: Who can I approach if the reward is not received after 7 days of the system snapshot period?
A: Kindly submit a service request form, or reach out to us via Live Chat support for more information.