New User Loss Protection - 240930
Q: What is the "New User Loss Protection - 240930" event?
A: It is a promotional campaign that provides loss protection support of up to 20 USDT on your first few trades. No registration is needed; all new users are automatically enrolled upon sign-up.
Q: When is the promotion period?
A: The promotion period for the "New User Loss Protection - 240930" begins on 30 September 2024 at 04:00 UTC until Fully Subscribed.
Loss Protection Period: 72 hours after completing the identity verification process.
Q: What is the task, and how can I be eligible to participate in the program?
A: Please note that to participate in the "New User Loss Protection - 240930" campaign:
- Participants are automatically enrolled upon identity verification process completion.
- Participants must make a USDT deposit of 100 USDT or greater within 24 hours of completing the identity verification process.
- Participants must maintain a NET USDT deposit of 100 USDT or greater within the Loss Protection Period.
For more information, please refer to the Terms and Conditions.
Q: What will I receive upon completing the tasks?
A: Participants eligible for the campaign rewards will receive the Trading Bonus reward capped at MAX 20 Trading Bonus. Please note the following reward breakdown :
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The Trading Bonus reward will be distributed based on the Total Realized P&L losses within the Loss Protection Period.
- Only realized P&L will be considered.
- Unclosed positions at the end of the Loss Protection Period will not be considered.
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Trading Bonus now expires 14 days after it’s issued.
Once it expires, it’s automatically removed from your account balance. -
Any withdrawal will instantly burn your entire Trading Bonus.
A confirmation message will appear before you complete the withdrawal. - Trading Bonus can only be used as margin in One-Way Mode on USDT-perpetual pairs.
- Positive NET Total Realized P&L within the Loss Protection Period will NOT be rewarded.
Q: When will the reward distribution begin?
A: Reward distribution will begin at the end of the Loss Protection Period.
Q: Who can I approach if the reward is not received?
A: Kindly submit a service request form or reach out to us via Live Chat support for more information.
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