Q: What is the "New User Loss Protection - 240930" event?
A: It is a promotional campaign that provides loss protection support of up to 20 USDT on your first few trades, No registration is needed, all new users are automatically enrolled upon sign-up.
Q: When is the promotion period?
A: The promotion period for the "New User Loss Protection - 240930" begins on 30 September 2024 at 04:00 UTC until Fully Subscribed.
Loss Protection Period: 72-Hours after completing the identity verification process.
Q: What is the task and how can I be eligible to participate in the program?
A: Please note that to participate in the "New User Loss Protection - 240930" campaign:
- Participants are automatically enrolled upon identity verification process completion.
- Participants must make a USDT deposit of 100 USDT or greater within 24-Hours of completing the identity verification process.
- Participants must maintain a NET USDT deposit of 100 USDT or greater within the Loss Protection Period.
For more information, please refer to the Terms and Conditions.
Q: What will I receive upon completing the tasks?
A: Participants eligible for the campaign rewards will receive the USDT Bonus reward capped at MAX 20 USDT Bonus. Please note the following reward breakdown :
- The USDT Bonus reward will be distributed based on the Total Realized P&L losses within the Loss Protection Period.
- Only Realized P&L will be considered.
- Unclosed positions at the end of the Loss Protection Period will not be considered.
- Positive NET Total Realized P&L within the Loss Protection Period will NOT be rewarded.
Q: When will the reward distribution begin?
A: Reward distribution will begin at the end of the Loss Protection Period.
Q: Who can I approach if the reward is not received?
A: Kindly submit a service request form, or reach out to us via Live Chat support for more information.